Shipping policy
At YallaBayOfficial, we aim to deliver your orders quickly, safely, and reliably across the Gulf region. Please read our shipping guidelines below.
๐ฆ Shipping Regions
We currently ship to:
-
๐ฆ๐ช United Arab Emirates (UAE)
-
๐ธ๐ฆ Kingdom of Saudi Arabia (KSA)
๐ Order Processing Time
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Orders are processed within 1โ2 business days
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Orders placed on weekends or public holidays will be processed the next business day
๐ Estimated Delivery Times
| Location | Estimated Delivery |
|---|---|
| ๐ฆ๐ช UAE | 1โ3 business days |
| ๐ธ๐ฆ KSA | 3โ5 business days |
Note: Delivery times may vary based on your city and courier service availability.
๐ณ Shipping Charges
-
UAE: AED 15
โโโ Free shipping on orders over AED 150 -
KSA: SAR 20
โโโ Free shipping on orders over SAR 200
Shipping costs are automatically calculated at checkout based on your location.
๐งพ Order Tracking
Once your order ships, youโll receive a confirmation email with a tracking number, so you can follow your delivery in real time.
๐ Delays & Exceptions
Delivery delays may occur due to:
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Customs processing
-
Weather disruptions or holidays
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Logistics or courier delays
We appreciate your patience and understanding when such events arise.
๐จ Incorrect Address Policy
Please ensure your shipping address is correct before placing your order.
๐ YallaBayOfficial is not responsible for lost or delayed packages due to incorrect or incomplete addresses.
๐ฌ Need Help?
If you have any questions regarding your order or shipment:
๐ง Email us at: yallabayofficial@gmail.com
๐ We serve customers in: United Arab Emirates & Saudi Arabia